Precautions we are Taking for COVID-19

During this difficult time we are taking steps to keep our customers and staff safe.  For this reason we will not be allowing any customers to come into the store to shop as of March 18th, 2020.  You can place orders online and pick them up in store.  Any Order over $35+ we will ship for free in the continental US.

Due to unprecedented volume, we are not able to take phone orders at this time.  We are doing our very best to keep our stock levels up, but we are struggling with high demand items and our suppliers are also experiencing delays in shipping their products out, so we ask for your patience.

We will be available for in-store pickup during our adjusted business hours of Monday thru Friday from 10AM to 6PM and Saturday from 12PM to 6PM.  We will be closed Sundays for the next few weeks.  PLEASE BE SURE YOU HAVE PROVIDED A VALID PHONE NUMBER SO WE CAN CALL YOU WHEN YOUR ORDER IS READY!

All classes will be conducted via webinar, and many of our practitioners offer remote services, please contact them directly for details.  During this time we have no way of accepting cash payments, so all orders will need to be placed via credit card.

In terms of processing orders we are completing a strict routine of sanitizing our hands and surfaces several times a day every day! Our goal is to keep everyone safe and healthy!

We ask for your patience, and we hope that you are doing all that you can to keep you and your family safe! This is of course only temporary, we hope to return to normal operations as soon as possible.

Below is the original video and video update! We will try to keep everyone updated on Social Media as well!

Pickup hours change!

We are all struggling to learn the new rules! We appreciate your patience with us!New Pickup Hours are Mon – Fri from 10AM to 6PM and Saturday from 12PM to 6PM. Thank you!

Posted by Raven Moon Emporium on Monday, March 23, 2020

 

Our conditions are rapidly changing and we are doing all we can to stay on top of it. Starting tomorrow we are putting in place new measures to keep you safe!

Posted by Raven Moon Emporium on Tuesday, March 17, 2020